GROW YOUR STORE WITH OVICO,

OVICO is an all-in-one platform designed to help businesses manage orders, optimize delivery, and enhance customer engagement. We provide tools and services to streamline your operations and boost your visibility. 

Once you sign up with OVICO, you’ll list your menu and start receiving orders through the platform. When a customer places an order, you'll prepare it, and either your team or a delivery partner will handle the delivery. Payments are processed automatically, and you can track everything—from orders to earnings—through your OVICO dashboard. Contact us to schedule a consultation and we can provide you with a quote.

We offer three packages:

• Basic: Includes essential features for managing orders and a simple setup.
• Standard: Adds dedicated staff training, a photoshoot, and enhanced marketing tools.
• Premium: Offers all Standard features plus a tablet with updated software and first preference marketing tool access.

To apply, complete our online application form with your business details. After submission, your application will be reviewed within 3-5 business days, typically less. Once your application is approved, you'll receive an email with your subscription activation details, including a reference number for payment, and a scheduled call or email for onboarding setup. Your store should be up and running within 10 business days. 

The application process typically takes just a few minutes to complete. Once you've submitted your information, our team will review your application, and you can expect to hear back within 3-5 business days. After approval, you'll be ready to start using OVICO's platform almost immediately. 

 After application and payment, you will receive a tablet (if included in package), schedule a photoshoot, and access staff training resources. We will help you set up your profile and menu on the OVICO platform. 

You will have ongoing access to support, performance insights, and marketing tools. Our team is available to help you optimize your operations and grow your business. 

OVICO offers powerful marketing tools to help you get noticed. You can create and launch engaging campaigns, promotions, and targeted emails directly from our platform. Boost your business visibility with targeted ads that reach potential customers and use promo offers to turn visibility into sales. Plus, with our platform's built-in analytics, you can track the success of your marketing efforts and refine your strategy to attract even more customers.

You will receive payments directly into your bank account. After each successful transaction, OVICO processes the payment and transfers the funds to your account on a regular payout schedule.  The regular payout schedule typically occurs weekly.  

To renew your subscription, please follow these steps:

1. Receive Renewal Details: We will send you a renewal notice with a reference number.
2. Make Payment: Use the reference number to make a payment via bank transfer (EFT) to the account details provided in the notice.
3. Confirmation: Once the payment is received, we will confirm your subscription renewal and update your account.

If you need assistance or have any questions, please contact our support team.

To cancel your subscription, please send an email to our support team at hello@ovicoapp.com with your account details and request for cancellation. Our team will process your request immediately and confirm the cancellation. 

Contact our support team  at hello@ovicoapp.com for assistance with any technical issues. We are here to help you resolve problems quickly and keep your business running smoothly.